Our Staff

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From the people who answer our phones to the people who come to your home, we have assembled a team of professionals with big hearts. Working together we each bring our knowledge, insight and wisdom to guide you and your family through the elder care journey.

Our team includes:

Care Managers

_DSC2064-2Shannon James, LGSW

Shannon James serves ASAP Inc. as a Lead Aging Care Professional and Community Educator.  Shannon graduated with a BS degree in Education and a Master’s in Social Work. She is a Licensed Graduate Social Worker.  She is married to Rick and they have 3 grown children.  She serves as a geriatric care manager where she coordinates care for clients and families through multiple assessments, developing individual care plans, implementing personalized care plans, and working closely with families, physicians, hospitals, facilities, churches, and community organizations.  When client/family education is essential for desired outcomes Mrs. James brings a plethora of value to the care team.


DSC_6454 (2)Julie Cothren

Julie is currently a Crisis Intervention/ Benefits Specialist at ASAP Inc. With almost 40 years of experience in healthcare she has served as a resource to families across North Alabama.  As a former Level II Assisted Living Administrator, and through her professional experience in the State of Alabama Department of Corrections – Medical Unit (CMS, Inc.), Hospital Acute Care and Pharmacy settings she has gained the knowledge necessary to assist you or your loved one with time sensitive care transitions.  When facing time sensitive decisions and/or limited resources to support therapeutic interventions; she can provide invaluable Peace of Mind with her outcomes driven approach to Crisis Care Management.


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